Refund Policy

We want customers to feel confident shopping with Kori Sellz. Please review our refund policy before purchasing.

Order Cancellations

If your order has not been processed or sent to fulfillment yet, cancellation may be possible. Once an order is already being processed by the supplier, cancellation may not be available.

Damaged or Incorrect Items

If you receive a damaged item or the wrong product, please contact us as soon as possible with your order information and clear photos of the issue.

Returns

Because many products are fulfilled through suppliers, return eligibility may depend on the product condition, supplier rules, and timing of the request.

Non-Refundable Situations

Refunds may not be available for incorrect addresses, buyer’s remorse after fulfillment has started, normal shipping delays, or products damaged after delivery.

Contact

For refund help, contact us through the Contact page with your order number and email used at checkout.